Privacy policy

Privacy Policy


Company Name: FarrukhZia
Website: www.farrukhzia.pk

At FARRUKH ZIA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or shop at our stores, in accordance with the applicable laws of Pakistan.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, delivery address.

  • Payment Information: Credit/debit card details, mobile wallet transactions (processed securely through third-party payment gateways).

  • Account Information: Username, password, and preferences.

  • Usage Data: Pages viewed, items browsed, IP address, browser type.

  • Marketing Preferences: Your communication and subscription preferences.


2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Deliver products and services

  • Communicate order updates

  • Respond to inquiries and provide customer support

  • Send promotional emails and SMS (with your consent)

  • Improve our website and services

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Third-party service providers: such as delivery partners, payment gateways, and IT support teams

  • Government or legal authorities when required under applicable law

4. Data Retention

We retain your personal data only for as long as necessary for the purposes mentioned above or as required by law.

5. Security of Your Information

We use appropriate security measures (including SSL encryption, secure servers, and firewalls) to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

Under Pakistani law, you have the right to:

  • Access and review your personal data

  • Request correction of inaccurate information

  • Withdraw consent for marketing communication

  • Request deletion of your account (subject to legal obligations)

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience and analyze site traffic. You can manage cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sales@farrukhzia.com.pk
Phone: +92 311 777 8626
Website: farrukhzia.pk